faq

What sizes are the prints.

Art Prints are supplied in A4, A3, A2 and A1 sizes, unless otherwise stated.

Your prints are limited edition, what does that actually mean?

We wanted each design and print to feel that little bit more special, a sense of value and for you to know that you’d be one of only a handful of people that actually have that print up on your wall.

Only a given number of each print will ever be produced, so once they’ve gone that’s it.

How are the prints signed?

All prints are individually signed and numbered on the front of the print.

With the art prints they’re all signed some of which are plain and some that include my name and no. as part of the design. With the black and white photography fine art prints they’re signed just under the image on the right hand side.

How are your prints created?

All prints use fade resistant archival quality ultra chrome inks and are printed on a museum quality grade matte fine art paper. We love the overall look and feel this gives each and every print. 

Each print is individually created for you, checked and hand cut.

Please be aware that the print colours may appear slightly different when printed to what you seen on your screen. 

Also, please be very careful when handling the prints once received.

How are your prints posted?

The prints are wrapped in a protective sheet of paper and then acid free tissue paper is layered between the prints and accompanying documents. These are then rolled in a sturdy tube with tissue paper at the top and bottom to stop it from moving around. If a large number of prints are ordered at the same time then 'dependant on size', these might be sent out flat.

Do you post overseas?

Yes we do.

Overseas shipments of these limited edition prints outside the UK may incur customs fees dependent on the country. Unfortunately we can’t predict or take responsibility for any customs fees that may be applied. 

What type of postage do you use?

UK shipping is via Royal Mail 2nd Class Signed For, and overseas shipping is via Royal Mail International Tracked.

You'll receive a tracking number once the item has been despatched.

What are the shipping costs?

Within the UK £3.95 (FREE on all orders over £70)

Europe £13.95 (FREE on all orders over £100)

North America (Canada/Mexico/United States) £27.95 (FREE on all orders over £200)

Rest of the World £27.95 (FREE on all orders over £200)

Ok, I’ve ordered a print, how long will it be until I can get it up on my wall?

All prints are created to order, so please allow up to a week for despatch.

Once despatched:

UK 2 - 4 days

Europe 7 days

Rest of the world 10 - 14 days

What if there is an issue with my print?

Firstly, sorry there was an issue.

All the limited edition prints are made to order, so we can only accept returns and refunds if the print arrives damaged.

Please contact us within 7 days of receipt, once we’ve received the returned print we can then process the refund for you. We do not pay for returned postage on items.

What if there is an issue with my shopper bag?

We don't except returns on the shopper bags unless they are faulty.

Please contact us within 7 days of receipt, once we’ve received the returned bag we can then process the refund for you. We do not pay for returned postage on items.

Do you create custom prints?

We do, we’d love to hear from you so please get in touch and lets talk!

Do you sell gift cards?

Yes we do. They are available in 4 different values, £10, £25, £50 and £100. Discount codes will not work against the purchasing of gift cards.

Anything else you need to know?

Then please contact us and we’ll get back to you as soon as we can. (Normally within 48hrs or quicker!)

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